GENERAL RULES OF PROCEDURE OF THE
SHOPPING AND ENTERTAINMENT CENTER AKROPOLIS
These rules of the shopping and entertainment center are prepared by KAUNO AUDINIŲ PROJEKTAS, UAB and are applied to visitors of the Shopping Center, as well as to companies, institutions, organizations, citizen initiative groups and other entities intending to carry out any activity and/or organize events in the Shopping Center, in the entrances or in any other place on the land plot of the Shopping Center. The application of these Rules in the Shopping Center is based on the right of KAUNO AUDINIŲ PROJEKTAS, UAB, as the owner of the Shopping Center, to administer the property belonging to it by right of ownership, to manage and dispose of it at its own discretion and the duty of KAUNO AUDINIŲ PROJEKTAS, UAB to ensure public order, the Visitors of the Shopping Center and the people working there security and the legitimate interests of persons performing economic and commercial activities in the Shopping Center.
1.DEFINITIONS
1.1.Shopping Center – means Shopping and Entertainment Center AKROPOLIS, located at Karaliaus Mindaugo pr. 49, Kaunas. Unless otherwise specified in the Rules, the concept of Shopping Center includes all the buildings of the Shopping Center, outdoor areas, the entire territory of the Shopping Center land plot(s). In essence, the shopping center can below be understood in the text both as a building and as an economic unit represented by the owner of the shopping center KAUNO AUDINIU PROJEKTAS, UAB and/or the Newsec Property Management LT, UAB providing management services of the shopping center.
1.2.The territory of the land plot of the Shopping Center – plot(s) of land on which the shopping center is located, parking lots are installed, entrances are made and which property(s) are owned or otherwise managed by KAUNO AUDINIU PROJEKTAS, UAB.
1.3.Shopping Center administration – refers to the manager of KAUNO AUDINIU PROJEKTAS, UAB, the manager of Newsec Property Management LT, UAB the company providing shopping center management services, the Shopping center manager and/or other authorized employees of the shopping center administration.
1.4.Security staff of the shopping center – refers to persons (employees) providing physical security services of the Shopping Center on the basis of the agreement with the owner of the Shopping Center in order to ensure order and safety in the common areas of the Shopping Center and in the territory of the Shopping Center's land plot, who, among other things, have the right to give mandatory instructions to Visitors who violate the Rules on behalf of the Shopping Center owner.
1.5.People working in the shopping center – refers to persons during their working hours in the Shopping Center, whose permanent place of work is in the Shopping Center, who work according to employment and/or service agreements with the owner of the Shopping Center, persons legally conducting economic and commercial activities in the Shopping Center. These Rules apply to persons working in the Shopping Center to the extent that their rights and duties are not otherwise defined by the internal rules of the Shopping Center and separate instructions of the shopping center administration or agreements with the Shopping Center.
1.6.Rules – refer to these general rules of the Shopping Center.
1.7.Visitor (-s) – any person (including a person working in the Shopping Center outside of their working hours in the Shopping Center) who has come to the Shopping Center (including the entrances to the Shopping Center, the territory of the Shopping Center plot of land), as well as companies, institutions, organizations, initiative groups of citizens or other persons and other entities intending to carry out any activity, the place of execution of which could be in the Shopping Center, including the entrances to the Shopping Center, the boundaries of the Shopping Center's land plot.
1.8.Event – any event, action, meeting, agitation (advertising, political, social, etc.) or other organized or unorganized event that aims for any goals and which takes place in the Shopping Center, its approaches, in the territory of the Shopping Center land plot.
1.9.Pet – a domestic dog and/or cat, vaccinated in accordance with the procedure established by law, owned by the Visitor to the Shopping Center or otherwise lawfully in the care of the Visitor as a responsible person.
2.GENERAL PROVISIONS
2.1.These Rules establish the principles and conditions of the Shopping Center Visitors' behavior in the Shopping Center, their rights and responsibilities.
2.2.Vehicles are parked in shopping center parking lots in accordance with the requirements and restrictions of the posted signs. Traffic and parking of vehicles takes place in compliance with the requirements of road traffic rules.
2.3.The purpose of these Rules is to create such rights and obligations of Visitors of the Shopping Center and/or persons intending to carry out activities in the Shopping Center, which would ensure the maintenance of order and cleanliness in the Shopping Center, the safety of Visitors and persons working in the Shopping Center, public order and would not violate the legal rights of the Shopping Center and the interests of Shopping Center Visitors and persons working in the Shopping Center.
3.RIGHTS AND RESPONSIBILITIES OF VISITORS
3.1.The Shopping Center is open to Visitors from 8:00 a.m. until 10:00 p.m. Individual entities providing services to Visitors in the Shopping Center may be open to Visitors for a longer or shorter time, if this is agreed with the Shopping Center's administration. The administration of the Shopping Center publicly informs about the days when the Shopping Center is closed. Such information is provided in visible places at the entrances of the Shopping Center.
3.2.Visitors enter and leave the Shopping Center only through the designated entrances. Visitors are prohibited from entering the Shopping Center through service, technological entrances, goods loading-unloading ramps.
3.3.Visitors must follow the instructions for using the facilities in the Shopping Center (for example, the escalator).
3.4.Visitors are not allowed to bring items into the Shopping Center:
3.4.1.Weapons, including cold weapons;
3.4.2.Alcoholic beverages;
3.4.3.Narcotic, psychotropic substances;
3.4.4.Flammable, explosive, toxic, radioactive substances, as well as other substances that may cause danger to other Visitors, people working in the Shopping Center or the Shopping Center itself;
3.4.5.Substances that are greasy, have a pungent smell, except in cases where such substances are brought to the seller of such substances operating in the Shopping Center with the purpose of replacing them with low-quality ones and/or returning such substances to their seller in accordance with the procedure established by legislation; in such a case, the Visitor must inform the security staff of the Shopping Center about this and follow their instructions regarding carrying such materials through the Shopping Center premises.
3.5.It is prohibited to bring food products, products, including food products, products purchased in the stores, public catering establishments operating in the Shopping Center into the premises of shops operating in the Shopping Center, public catering establishments, and companies providing services.
3.6.It is forbidden to enter the Shopping Center with bicycles, scooters; they must be left in specially equipped places near the entrances of the Shopping Center. The shopping center is not responsible for the safety of items left in the designated areas. Visitors may not ride rollerblades, skateboards and other similar equipment in the premises of the Shopping Center.
3.7.Visitors are prohibited in the Shopping Center:
3.7.1.Smoking, except for specially designated areas at the entrances of the Shopping Center;
3.7.2.Consume alcoholic beverages in places other than the public catering establishments operating in the Shopping Center;
3.7.3.To litter;
3.7.4.Destroy the property in the Shopping Center, the property of other Visitors of the Shopping Center, cause damage to such property or use it for a different purpose;
3.7.5.In the event of a fire, use lifts to evacuate people;
3.7.6.Otherwise disturb public order or endanger the health, life or safety of themselves or others.
3.8.Visitors are prohibited in the shopping center without the prior written permission of the administration of the Shopping Center:
3.8.1.Use devices that produce noise, including but not limited to any sound reproduction equipment, musical instruments;
3.8.2.To perform, rebroadcast, otherwise display, transmit and present the works in any form;
3.8.3.Organize and/or conduct any Events;
3.8.4.To organize any advertising or campaigning activities, including but not limited to the distribution of pamphlets, flyers, the dissemination of visual and audio information, the public display of billboards, the collection of signatures, etc..;
3.8.5.To photograph, film or otherwise capture images or sound for non-personal (e.g., commercial, artistic, public) purposes as well as if it disrupts the normal activities of the Shopping Center or persons operating in it;
3.8.6.Leaving the car in the Shopping Center parking lot for more than 24 (twenty-four) hours (if road signs do not indicate a shorter permitted parking period).
3.9.Visitors must comply with these Rules and the instructions of the Shopping Center administration and the Security staff of the Shopping Center. The administration of the shopping center and/or the security staff of the shopping center have the right:
3.9.1.immediately remove from the Shopping Center and/or from the territory of the Shopping Center land plot Visitors who, by their actions, threaten the safety of other persons in the Shopping Center, the security of the Shopping Center's property or cause damage to the Shopping Center's property, do not comply with public order or otherwise violate the Rules;
3.9.2.not allow the relevant Visitor into the Shopping Center in the event that it is determined that a specific Visitor repeatedly violates the Rules, posing a threat to the safety of other persons in the Shopping Center, the security of the Shopping Center's property or causing damage to the Shopping Center's property, not complying with public order;
3.9.3.to remove from the Shopping Center and/or the territory of the Shopping Center the property of the Visitors, which poses a danger to other Visitors or is used/kept in violation of the requirements of legal acts and/or these Rules;
3.9.4.exercise other rights established by legal acts.
3.10.Visitors to the Shopping Centre must:
3.10.1.in the event of an emergency situation in the Shopping Center, e.g. in the event of an accident, fire or explosion on the premises of the Shopping Center, in the event of natural or catastrophic phenomena (strong winds), a diversion or an act of terrorism, to follow the instructions of the Shopping Center's security guards, the police, the fire brigade and other services, or the Shopping Center's administration;
3.10.2.in the event of fire or smoke, immediately notify the Shopping Center's information centre, administrative or security staff and the fire rescue service and take all possible measures to rescue people and ensure their safety;
3.10.3.in the event of the discovery of unclear, unattended objects, explosive, chemical or radioactive substances, immediately notify the staff of the Shopping Center's Information Centre, administration or security. Until the arrival of the Shopping Center's security staff and/or other services, cordon off the hazardous area and do not undertake any containment and decontamination activities yourself.
3.11.The Shopping Center management shall have the right to close the Shopping Center (or any part thereof) immediately, without any prior notice, if there is a threat to the safety, health or life of the Shopping Center, its tenants, users or visitors, including in the event of a fire, explosion, gas leakage or other danger, in order to prevent potential damage.
4.VISITING WITH PETS
4.1.The Shopping Center is friendly to Visitors with Pets (dogs and cats). Subject to the rules set out in the following section of these Rules, Visitors may visit the common areas of the Shopping Centre - aisles, lounges/spaces and/or the Shopping Centre territory together with their Pets.
4.2.The Shopping Center shall only allow the Pets to be taken/brought by Visitors over 16 years of age (18 years of age for dangerous dogs). If there is any doubt that a person is under 16 years of age (18 years of age for dangerous dogs), the representatives of the Shopping Center, including security staff, may request proof of identity in order to ascertain the age of the Visitor.
4.3.Visitors with Pets are allowed to visit the general areas of the Shopping Center and the individual places of supply of goods and/or services marked with a special access permit for particular locations in the Shopping Center. In the event that a particular location of goods and/or services has imposed additional and/or other restrictions on the access of Visitors with Pets, Visitors must comply with such restrictions.
4.4.Within the premises and grounds of the Shopping Center, a Pet (dog or cat) must be led/leashed or carried in a pet carrier/collar. A muzzle is only required for Pets that are classified as dangerous and fighting dogs and their crossbreeds (as defined by law) as well as when the Visitor has made a responsible assessment of his/her Pet's behavior and manner.
4.5.Visitors who arrive at the Shopping Center with a Pet are responsible for the care of the Pet (including leaving the Pet in the designated area at the Shopping Center entrance). The Pet must not pose a threat to other Visitors to the Shopping Center or their Pets. The leash of the Pet (dog or cat) must be shortened to a distance of 1 meter or less so as not to pose a threat to both people and animals and to make others in the Shopping Center feel safe.
4.6.A Visitor to the Shopping Center who takes a Pet to the premises of the Shopping Centre and/or walks it on the territory of the Shopping Center must have the necessary equipment and, in the event of the Pet's accident, must immediately collect and dispose of the Pet's faeces, urine and/or other contaminants. Visitors walking their Pets in the Shopping Center area must not allow them to urinate on buildings, temporary structures, flowerpots, sculptures/artworks, defecate or urinate in the green oases and flowerbeds formed in the Shopping Center.
4.7.Visitors with Pets must comply with sanitary, hygienic and veterinary requirements. Noise generated by Pets accompanying Visitors must not exceed the established hygiene standards.
4.8.The Pet may only be transported by lift and/or escalator/travelator if there is no objection from other passengers in the lift and/or in the area, and if the safety of other persons and animals is guaranteed. The only way to move the Pet up the escalator/travelator is to hold it in the arms. In the event that the Visitor is unable to carry the Pet on the escalator/travelator while holding it in the arms, the Visitor assumes all and any liability that may arise for the health and safety of the Pet.
4.9.Visitors who enter the Shopping Center with a Pet (including leaving the Pet in a designated area at the entrance of the Shopping Center) shall be responsible for its care, behaviour and any damage caused to the Shopping Center and/or third parties. It is forbidden to leave the Pet unattended on the premises of the Shopping Centre, except in specially designated and marked areas.
4.10.Visitors who do not comply with these Rules, including if their Pet is aggressive, undisciplined and/or causes a feeling of insecurity to others, may, in accordance with the provisions of the Law on the Safety of Persons and Property, be removed from the Shopping Center (including the Shopping Center's premises and the Shopping Center's territory) and/or may be refused admission to the Shopping Center.
5.ORGANIZATION OF EVENTS
5.1.All and any Events (including meetings in accordance with the Law on Meetings of the Republic of Lithuania) may be held in the Shopping Center, its approaches or in the territory of the Shopping Center's land plot only with the prior written permission of the Shopping Center's administration.
5.2.The prior permission of the Shopping Center administration is based on the duty of the Shopping Center owner and/or the manager of the Shopping Center to ensure public order, the legitimate interests of Visitors, persons working in the Shopping Center and/or performing economic and commercial activities.
5.3.The person or persons wishing to organize the Event must apply to the Administration of the Shopping Center with a written request no later than 5 (five) working days in advance. The request shall indicate:
5.3.1.Event organizer(s) - name, address, phone, other contact information;
5.3.2.Event date, time;
5.3.3.Preferred Event Venue;
5.3.4.Nature of the event;
5.3.5.The purpose of the event;
5.3.6.Estimated number of participants of the Event.
5.4.When examining the request for the organization of the Event, the Shopping Center administration takes into account all significant circumstances related to the Event and their influence on the legitimate interests of the Shopping Center, Visitors, persons working in the Shopping Center and/or persons engaged in economic and commercial activities. When examining the request, the Shopping Center administration pays special attention to the presence of armed security personnel protecting the Shopping Center, the influence of the Event on the traffic of motor vehicles in the Shopping Center territory, ensuring the work safety of the cashiers who serve persons performing economic and commercial activities in the Shopping Center.
5.5.The administration of the Shopping Center, after examining the request, has the right to demand additional information about and/or guarantees regarding:
5.5.1.Event security, ensuring public order, the safety of Event participants, the Shopping Center, its Visitors and persons working in the Shopping Center;
5.5.2.Cleaning up the venue after the Event;
5.5.3.Mandatory standby of a doctor, ambulance, firefighters or other specialists at the Event location;
5.5.4.Changes to motor vehicle traffic during the event, installation of necessary detours and/or additional road signs.
5.6.The organizers of the Event in all cases, even with the written consent of the administration of the Shopping Center for the organization of the event, are fully responsible for the damage caused during the event to the Shopping Center, visitors, persons working in the shopping center and/or performing economic and commercial activities, their property and/or for damages caused by them rights and any resulting damages.
6.FINAL PROVISIONS
6.1.These Rules are mandatory for all Visitors of the Shopping Center. Exceptions to the Rules can only be made with the prior consent of the Shopping Center administration.
6.2.In cases where the consent of the Shopping Center administration is required according to the provisions of these Rules, the interested person must apply in advance to the Shopping Center administration with a request.
6.3.The administration of the Shopping Center, in order to ensure the well-being of Visitors, persons working in the Shopping Center and/or persons engaged in economic and commercial activities, has the right to change the Rules, to improve them, by informing interested persons about such changes by presenting the Rules or their essential provisions in publicly visible places, on the Shopping Center's website on the website, as well as by providing them with the full text of the Rules at the request of interested persons.
6.4.The rules enter into force upon their approval by the order of the director of KAUNO AUDINIU PROJEKTAS, UAB and are valid until they are changed or revoked KAUNO AUDINIU PROJEKTAS, UAB.
