Privacy policy
Privacy policy



KAUNO AUDINIŲ PROJEKTAS, UAB (company code 301744841, address Karaliaus Mindaugo ave. 49, LT-44333 Kaunas (hereinafter referred to as the Company or we) respects your privacy and intends to ensure the safety of your personal data.

This Privacy Policy shall include information about your personal data processing. We ensure you that all personal data are processed in accordance with General Data Protection Regulation (EU) 2016/679, as well as the requirements of the legal acts of the Republic of Lithuania.


Personal data that you provide on the website (hereinafter referred to as the Website) or the data that are automatically collected on the website, or other data that you provide by other means are controlled by the Company.

By visiting the website and/or providing your personal data, you give your consent for the Company to control and process the respective data for the purpose, by means and in the manner prescribed by this privacy policy and legal acts. If you do not want that your personal data would be processed by the Company, please do not provide it.


This privacy policy shall apply depending on which services that we provide you use. It shall apply to any website controlled by the Company, as well as any personal data that you provide on the website, including registering and receiving newsletters, participating in games and competitions organized by the Company, also to the submission of requests, complaints, regardless of the devices from which the visitor of the website (hereinafter referred to as the Visitor) visits the Website.

This privacy policy shall not apply to any links to other persons’ websites displayed on the Website, therefore we recommend to find specific policies and requirements of such websites.



      3.1 Technical data of the website. Cookies and other.

When you browse the website, the Company does not collect personal data about you, but it may still be collected by the manager of the website. The conditions for processing this data are described in the general privacy policy of the website available at, and the controller of this data is AKROPOLIS GROUP, UAB (code 302533135, address Ozo st. 25).

      3.2 Your queries and complaints

We also process your data (e.g. your name, surname, e-mail address, the subject and the text of your query, other data and information that we receive) when you send your queries and questions to our business e-mail or when you provide any information on our website or social media.

We request to follow the minimum personal data protection requirements: not specify personal data (e.g. name, surname, address, phone number, e-mail, personal number, date of birth, bank account number, vehicle registration plate number, real property data, data concerning health, other special category data or sensitive personal data, etc.) in the title of an e-mail or a query or the titles of the files enclosed thereto. Do not provide your personal number, data concerning health, other special category data or sensitive personal data in the text of an e-mail, query or a request, and specify other personal data to the extent they are required for the purposes for which the message is submitted.

The Company process your personal data in order to administer queries and complaints, to ensure the quality of its services, to protect and defend its rights and legal interests. Provide your personal data on the grounds of consent expressed by your actions – i.e. by contacting us.

      3.3 Contests and games organized by the Company

In our specific requirements we provide information about the data which are required for participating in a specific contest or game. You choose whether you want to participate in our contests or games, therefore, whether to provide the required data or not.

We usually collect this data:

Name, surname, e-mail address, phone number, date of birth, content created by the participant or any other personal data that you provide and which are required in order to participate in a contest or game.

If there is a money prize, we can ask you to provide your personal number and bank account number. In these cases a personal number might be required in order to pay applicable taxes, if the contest organizer is liable to pay respective taxes.

The Company remains the right to keep the content submitted for the contest if, according to the rules of a contest or game, it should have been submitted in any tangible form.

This data are necessary for executing a contest or a game.

In order to ensure transparency, the winner is usually announced publicly. On the website, on Facebook and/or Instagram account (depending on a type of a contest). You receive the agreement of the public announcement of the winner when you confirm your participation in the contest or game (this information is usually provided in the rules of the game).

      3.4 Filming and/or photography during events

The company informs that various events in the premises of the shopping and entertainment center Kaunas "AKROPOLIS" can be photographed and/or filmed, so their visitors can get into the frame. Captured images can be used on websites, social network accounts or otherwise made public for advertising, marketing, publicity and related purposes in the manner and form chosen by the Company.

The company processes such visitor video data on the basis of consent. By participating in a filmed or photographed event, you agree that your image will be captured and used by the Company in the ways and manner specified in this notice. You can withdraw the given consent by informing about it by e-mail. by mail [email protected].

The company ensures that your personal data will be used to ensure the necessary security measures.

The Company will process video data for two years from the date of capture or until your consent is revoked. In certain cases, such personal data may be stored for a longer period, if this is necessary for the protection of the Company's rights and legitimate interests and in other cases provided for by legal acts.

To capture or process video data, the Company may use other persons to whom the data may be transferred.

      3.5 Processing of personal data during video surveillance

In order to ensure the protection of property, health and life of the Company, our employees and other persons, we carry out video surveillance in our stores, office premises and territories.

We conduct video surveillance and process the data (video data) of Visitors entering the video surveillance field on the basis of our legitimate interest.

Our video surveillance systems do not use facial recognition and/or analysis technologies, the video data captured by them is not grouped or profiled according to a specific data subject (person).

Visitors are informed about the ongoing video surveillance by means of information signs with a video camera symbol and the details of the data controller, which are presented before entering the monitored territory and/or room.

The surveillance field of video cameras does not include premises where Visitors expect absolute protection of personal data, such as changing rooms, rest rooms, and toilet rooms.

Visitors' personal data collected during video surveillance (video data) are stored for up to 30 (thirty) calendar days from the date of capture.


The data you provide to us will be stored for no longer than 2 years from the date of the last submission, unless otherwise stated in the contract or notice to you.

Your personal data can be stored for a longer period only when:

  • there are reasonable suspicions regarding illegal activity which is the subject of an investigation.
  • your data are required for the proper settlement of a dispute or complaint.
  • If we received complaints regarding the Visitor or if we noticed any breaches made by the respective Visitor, or
  • on other specific grounds laid down in legal acts.

The Company shall not transfer your personal data to any third parties without your prior consent, except for the following cases.

In cases prescribed by legal acts, your personal data can be transferred to competent government institutions: courts, law enforcement institutions, etc.

In certain cases, upon receiving your claim, we may transfer the data you have provided to us to our insurance brokerage company and to the insurer for the purposes of the legitimate interest, i.e. in order to properly investigate the claim, to administer the insured event and to pay you the damages incurred, or, in the event of a reasoned decision by the insurance company, to refuse to pay you the damages incurred, in compliance with legal obligations that apply to us.

The Company can disclose your personal data to these third parties: the Company’s service providers in the European Union or within the member states of the European Economic Area (for example, server lessors, a newsletters company, an advertising agency, website administration and other IT maintenance companies and similar service providers). All these companies are data processors and they must comply with confidentiality, as well as to ensure the proper protection of personal data.


Your rights are as follows:

  • the right of the access to your processed personal data;
  • the right to request that we correct any inaccurate personal data;
  • the right to request the transfer of all or part of your personal data to you or another data collector when such transfer is technically possible (the right to data portability); the right to request that we transfer your personal data to another data collector or provide directly in the form convenient to you (concerns those personal data which were provided by the subject of the data and which are processed on the grounds of agreement or consent by automated means).
  • the right to request the deletion of your personal data, when there is the legal basis, for example, when the data are no longer required for the purposes they were collected or when the data are processed unlawfully;
  • the right to request the restriction of processing personal data when there is the legal basis;
  • the right to disagree to the processing of your personal data where they are processed on the grounds of legitimate interest and there is the legal basis;
  • to withdraw your consent to the processing of your personal data at any time without affecting the legality of the data processing based on consent until withdrawal of the consent;

If you believe that your rights were violated, you have the right to submit a complaint to the State Data Protection Inspectorate (for more information – We believe that before submitting an official complaint, it would be appropriate to contact us by using the contact details specified below and try to find the resolution which would satisfy both Parties.

If you have any questions regarding our Privacy policy or you have any requests in relation to the processing of your personal data, please contact us by e-mail: [email protected] 


The Company implements the following organizational and technical measures and protects your personal data against loss, unauthorized use, access, disclosure or modification.

The Company recommends the Visitors to follow the minimum personal data protection requirements listed below:

  • not to visit suspicious websites, not to open unknown links;
  • to update your software and install anti-virus software.

The Company can update this privacy policy. The Company shall inform its Visitors about any updates by posting the new version of the Policy on its website together with the date of the latest changes. The Visitors are aware that their further use of the website after the updates of the Policy shall constitute their agreement to the changes made. This version of the Privacy policy shall apply from 19th of January, 2023.

If you believe that your rights have been violated in accordance with the GDPR, you can file a complaint with our supervisory authority - the State Data Protection Inspectorate, you can find more information and contact details on the inspectorate's website ( ). Although, above all, we we aim to promptly and peacefully resolve all disputes together with you.

If any provision of the Policy is declared invalid or unenforceable, it shall not affect the legality and validity of the remaining provisions.


Working hours

I-VII 08.00 - 22.00
I-VII 08.00 - 22.00
I-VII 10.00 - 21.00
I-VII 10.00 - 22.00